HOPE For Bereaved, Inc Reopening Plans. HOPE has implemented the following guidelines to comply with the requirements set forth by the Department of Health and the CDC. In order to reopen some temporary adjustments have to be made. We have done our best to lower risk and still try and keep a safe atmosphere. We will be seeing one (1) client at a time by appointment only. We have implement a-fifteen minute sanitation break between clients to wipe down the entire area. Counseling must be held to 45 minute sessions to allow for this cleaning. We ask that if you can't make your appointment please give a 24 hour notice. Appointments are limited as many people are waiting to get in. If you are not feeling well, please stay home. All complementary services will be suspended for now (coffee, water & cookies). We ask that you come to your appointment alone. We will be operating on an appointment only policy, clients are to call upon their arrival (315)475-4673 and wait in their car. Please arrive 5-10 minutes early to allow for the transition process, we will text or call you when our area is completely sanitized and ready for you to enter. Upon entering the building, we ask that you use hand sanitizer. All staff and clients must wear face masks, please make sure to bring your own. We will have masks available if needed. Also for counseling and support group, we will have a quick questionnaire to go over and take forehead temperatures. Support groups resumed in July. We will keep a log of every person who enters the building/attends group or counseling for contact tracing should it become necessary. With the new guidelines & restrictions, please be patient a bit longer as we try to get everyone in. If you have any questions or concerns, please feel free to contact us. If you are not quite comfortable coming yet, it’s okay, we will be here when you feel more at ease.