HOPE For Bereaved, Inc Reopening Plans. HOPE has implemented the following guidelines to comply with the requirements set forth by the Department of Health and the CDC. Counseling sessions will be for 45 minutes to allow for this cleaning. We have implement a-fifteen minute sanitation break between clients to wipe down the entire area. If you are not feeling well, please stay home. All complementary services will be suspended for now (coffee, water & cookies). We ask that you come to your appointment alone. We will be operating on an appointment only policy, clients are to call upon their arrival (315)475-4673 and wait in their car. Please arrive 5-10 minutes early to allow for the transition process, we will text or call you when the counseling area is completely sanitized and ready for you to enter. Upon entering the building, we ask that you use hand sanitizer. All staff and clients must wear face masks, please make sure to bring your own. We will have masks available if needed. Also for counseling and support group, we will have a quick questionnaire to go over and take forehead temperatures.