HOPE has implemented the following guidelines to comply with the requirements set forth by the Department of Health and the CDC. We will be seeing one (1) client at a time by appointment only. We have implement a-fifteen minute sanitation break between clients to wipe down the entire area. Counseling must be held to 45 minute sessions to allow for this cleaning. We ask that if you can’t make your appointment please give a 24 hour notice. Appointments are limited as many people are waiting to get in. If you are not feeling well, please stay home. We ask that you come to your appointment alone. We are operating on an appointment only policy, clients are to call upon their arrival (315)475-4673 and wait in their car. Please arrive 5-10 minutes early to allow for the transition process, we will text or call you when our area is completely sanitized and ready for you to enter. Upon entering the building, we ask that you use hand sanitizer. All staff and clients must wear face masks, please make sure to bring your own. We will have masks available if needed. Also for counseling and support group, we will have a quick questionnaire to go over and take forehead temperatures. We will keep a log of every person who enters the building/attends group or counseling for contact tracing should it become necessary. If you have any questions or concerns, please feel free to contact us. If you are not quite comfortable entering the building, it’s okay, we will be providing phone counseling.
In addition to its monthly support groups, HOPE for Bereaved offers one-on-one grief counseling free of charge. Our counselors are available from 10:00am to 3:30pm Tuesday through Thursday.
Please call 315-475-9675 to set up a session.